Starter
Launch and validate a focused assistant experience.
€0/ month
- 1 assistants
- 500 sessions / month
- 200 messages / month
- 5 knowledge sources
A helpful first contact for your business
Give every visitor a clear next step.
Answer questions, understand what people need, and collect enquiries your team can act on. Klivia brings your business knowledge and request forms into one website assistant.
Start with the free plan. Add your knowledge. Test before you publish.
Your knowledgeAnswers from the content you approve
Your questionsCollect the details your team needs
Your websiteAdd the assistant with one script
Your next stepQuotes, projects and meeting requests
Built for the first conversation
Less back and forth. Better enquiries.
Give visitors useful answers and give your team the context to follow up.
Your business knowledge
Answer common questions
Share your services, FAQs and business policies. The assistant uses your approved content and offers a next step when an answer is missing.
Enterprise Ready
Ready for follow-up
Collect quote requests
Ask about the work, timing and budget before it reaches your inbox. Visitors can review their details before sending.
Enterprise Ready
Configurable questions
Understand new projects
Let people explain what they need in their own words, then guide them through the details your business asks for.
Enterprise Ready
Clear expectations
Help arrange a meeting
Show the availability you configure and collect a preferred time. Make it clear when a meeting still needs your team’s confirmation.
Enterprise Ready
A shared request inbox
Keep requests together
Review enquiries in your workspace, notify the right people and send visitors a confirmation. Connect other tools with configured integrations.
Enterprise Ready
Familiar from the first hello
Make it feel like your business
Set the assistant’s appearance, greeting, tone and quick actions. Paid plans can also use your brand for request emails.
Enterprise Ready
From setup to first enquiry
Bring your business. We’ll guide the conversation.
Start small, test real questions, and improve the assistant as you learn what visitors need.
01
Add what your business knows
Upload documents, add business facts or import approved website pages. Keep pricing, services and policies up to date.
Phase 1
02
Choose how it should help
Configure questions, contact routes and availability. Try the assistant with draft settings before publishing.
Phase 2
03
Add it to your website
Paste the generated script into your site. Review requests and unanswered questions in your workspace.
Phase 3
Interaction Model
Choose the workflow that fits your website.
Compare how visitors get answers, share their needs and reach your team.
| Capability | Static Web Forms | Generic Chatbots | Klivia AI Concierge |
|---|---|---|---|
| Visitor Interaction | One-way field collection | Conversation behavior varies | Conversational, structured intake |
| Answers and next steps | No answer workflow | Depends on configuration | Approved knowledge with a fallback |
| Project Scoping & Intake | Fixed form fields | Depends on the prompt and product | Adaptive, conversational scoping |
| Meeting Availability | Availability needs to be added | Depends on integrations | In-widget availability and meeting requests |
| Business data separation | N/A | Depends on provider architecture | Separate workspaces and scoped knowledge |
Plans & Pricing
Clear capacity for every stage of growth.
Start free and choose more capacity as your needs grow. Request collection and business knowledge are included on every plan.
Growth
Build steady website engagement across a growing team.
€20/ month
- 2 assistants
- 5,000 sessions / month
- 2,000 messages / month
- 25 knowledge sources
Pro
Operate several assistants for high-volume organizations.
€50/ month
- 5 assistants
- 15,000 sessions / month
- 6,000 messages / month
- 100 knowledge sources
Enterprise
Custom scale, procurement, and rollout support.
Custom
- Unlimited assistants
- Unlimited sessions / month
- Unlimited messages / month
- Unlimited knowledge sources
Core assistant features on every plan. Custom email branding on paid plans.
Growth and Pro are billed monthly through Stripe. Prices exclude applicable taxes.
Meet our own assistant
Let’s talk about your business.
Ask Klivia about the product, or send our team a sales enquiry. You can stay right here on the page.
The assistant is AI. Requests go to our team for follow-up; this is not a live chat.
Connecting to Klivia…
You stay in control
Your knowledge. Your rules. Your team.
Decide what the assistant knows, who can make changes, and how requests reach the people who handle them.
Separate business workspaces
Your business records and knowledge searches are scoped to your workspace, with database policies that enforce that separation.
Clear AI data handling
Klivia does not train its own models on customer content. Third-party retention and training controls depend on the selected provider, account, and deployment.
The right access for your team
Give team members access to the knowledge, requests and settings they need for their role.
See what needs attention
Review conversations, unanswered questions and delivery status to keep improving the visitor experience.
A visitor asks
A secure conversation
Your business knowledge
An answer or a clear next step
Got Questions?
Frequently Asked Questions
A few things to know before you add Klivia to your website.
Klivia uses the business content you approve. If there is not enough information, it can explain the gap and offer a request to your team. You can review unanswered questions and improve the knowledge later.
Create an assistant, add your website to its approved domains, then paste the generated script into your site. Test it in the portal and on your website before launch.
Yes. Visitors can use a form, review their details, and send a request after consent and verification. Your team receives it in the workspace and through the notification routes you configure.
Yes. Save assistant settings as a draft, test them, then publish when they are ready. You can also configure team roles to control who manages knowledge and settings.
You can configure the assistant’s appearance, welcome message and tone. Paid plans also support a business logo and colors for request emails. Free plans and unconfigured email brands use Klivia’s branding.
Make your next conversation useful
Help visitors take the next step.
Start with a free workspace, or tell us about your business and what you want the assistant to handle.
Your approved knowledgeReview before sendingTest before publishing